Refund policy

At CuratCart, we strive to ensure that you are completely satisfied with your purchase. Please read our refund and return policy carefully to understand your rights and our procedures.

1. Returns Eligibility

We offer a 7-day return policy. You have 7 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original packaging
  • The product should be in the same condition as received

2. Non-Returnable Items

At this time, all products are eligible for return if they meet the conditions mentioned above.

3. Return Process

To initiate a return, please contact us at:

Once your return request is approved, we will arrange a free return pickup.

4. Refunds

After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • A full refund will be issued to your original payment method
  • Refunds are processed within 7 business days

Please note that it may take additional time for your bank or payment provider to reflect the refund.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

In such cases:

  • We will arrange a free replacement
  • No additional charges will be applied

6. Order Cancellation

Orders can be cancelled only if they have not yet been shipped from our warehouse.

To cancel your order, please contact us as soon as possible.

7. Shipping Costs

  • Return shipping is completely free for customers
  • No deductions will be made from your refund amount

8. Contact Us

If you have any questions about returns or refunds, you can reach us at: